Frequently Asked Questions

Frequently Asked Questions (FAQs)

At Bertolli Floors, we want to ensure you have all the information you need to make the best decisions for your flooring. Below are some of the most common questions we hear from our customers. If you don’t see your question here, feel free to contact us—we’re always happy to help!

General Questions

What areas do you serve?

We proudly provide flooring services throughout Atlanta and the surrounding areas.

Are you a family-owned business?

Yes! Bertolli Floors is family-owned and operated. We’ve been serving the Atlanta community since 2003 and take pride in treating every project like it’s for our own home.

Do you offer free consultations?

Absolutely. We offer free, no-obligation in-home consultations to help you explore flooring options and receive an accurate estimate for your project.

Installation Questions

How long does flooring installation take?

The timeline depends on the type of flooring and the size of the space. Most installations can be completed in 1-3 days. During your consultation, we’ll provide an estimated timeline for your project.

Do I need to prepare my home before installation?

Yes. We recommend removing furniture and clearing the area to be worked on. If you need assistance, let us know, and we can help arrange the preparation.

Can you install flooring over my existing floors?

In some cases, yes. For example, laminate and vinyl can often be installed over existing floors if the surface is even and in good condition. During your consultation, we’ll assess your space and advise on the best approach.

Refinishing Questions

What is dustless hardwood floor refinishing?

Dustless refinishing uses advanced equipment to capture dust during the sanding process, ensuring a cleaner, healthier environment in your home.

How long does refinishing take?

Most refinishing projects take 2-4 days, depending on the size of the space and the finish applied.

Can scratches or dents be repaired during refinishing?

Yes. Refinishing can remove surface-level scratches and minor dents, restoring the original beauty of your hardwood floors.

Maintenance Questions

How do I care for my hardwood floors?

Use a soft-bristle broom or vacuum designed for hard surfaces to remove dirt and debris regularly. Avoid using excessive water or harsh cleaners—opt for products designed specifically for hardwood floors.

Can laminate or vinyl flooring be cleaned with water?

Yes, but use a damp mop rather than a soaking wet one to avoid damaging the surface. Always follow the manufacturer’s care instructions for best results.

How often should I refinish my hardwood floors?

Typically, hardwood floors should be refinished every 7-10 years, depending on wear and tear. High-traffic areas may need refinishing sooner.

Still Have Questions?

We’re here to help! Contact Bertolli Floors at (678) 887-9955 or fill out our online form to get answers to your questions or schedule a free consultation. Let us help you create the perfect floors for your home or business!

Frequently Asked Questions